I co-owned Tasmania's largest pharmacy and sold it in 2017. During COVID I started a Tasmanian hand sanitiser operation and worked with the state emergency response team on medical supplies and supply chains. Twenty years of staff, stock, compliance and cash flow, all of it in Tasmania.
During that time I hired a lot of agencies, web designers and consultants. The frustrating part was never the price. It was the waiting. The account manager who had to check with someone. The three emails it took to change a phone number.
So I understand what a business owner actually needs out of this. You get one point of contact, you get told what is happening, and when you want something changed it gets done quickly rather than next sprint.
These days I also run a large YouTube channel, which is a longer story.
Matthew Will
Founder, Dolerite Digital
ABN 11 906 226 465 · Launceston, Tasmania · 0408 341 191